Why evidence is more persuasive than adjectives: a lesson for marketers, salespeople and job applicants
There is a very easy way to make almost any piece of marketing weaker. Add more adjectives. Innovative. Industry-leading. Premium. Trusted. Exceptional. Revolutionary. Customer-focused. World-class. The problem is not that these things cannot be true. The problem is that saying them does not give anybody much reason to believe them. Customers have heard exactly the ...




